Dear Customer,

Due to a technical issue, a small number of customers have had their Direct Debit taken twice last week  (Thursday 2nd January) – we believe that you may be one of the customers affected.

Please accept our apologies in this matter.

The second payment will also be credited to your account, meaning that your account will be in credit and thus reducing/replacing future payments.

If you would rather be refunded for the additional amount, please contact us via one of the methods below.

Those customers who have already been in touch to request refunds will have those actioned today.

Phone: 01382 825018 / 01224 001855 (option 1)
E-mail: enquiries@kerrsdairy.co.uk
Website: Contact Us – Kerr’s Dairy

Apologies once more, we hope this does not cause any inconvenience.

Thanks,

Kerr’s Dairy

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Customer Service Notice

You may experience delays when calling us at the moment due to staff shortages in the office. Please leave a voicemail where possible.

Alternatively, and preferably, please use the Contact Us option at the bottom of this page or send a direct email to enquiries@kerrsdairy.co.uk.

Those wishing to make a payment are encouraged to do so via YourMoo.

We appreciate your patience in this matter and we hope to be back fully operational very soon. Please accept our sincerest apologies for any inconvenience caused.