Step 1 – On the Farm

The  farmer milks his cows twice a day. The milk is stored in a refrigerated tank until the tanker can collect the milk the following day.

There are around 2 million dairy cows in the UK.

Fun fact: Cows have 32 teeth.

Step 2 – Collecting the milk

When the tanker arrives the driver checks the milk by looking at it and smelling it. A sample of the milk is taken at every farm to make sure there are no antibodies in the milk.

Step 3 – At the Dairy

The milk is then taken to the dairy where a further sample is taken to check for antibiotics / foreign bodies before it is pumped into the Silos.

A Silo can hold 250 thousand litres – which could almost fill your public swimming pool.

Step 4 – Processing

The milk is pasteurised – heated up quickly to 74C for a minimum of 25 seconds and cooled so there are no germs.  It is then processed into the different types, skimmed, semi skimmed and whole milk.

Step 5 – Packing

The milk is filled into Plastic & Glass bottles by machines, the tops of which are colour – coded to show which type of milk is in them.  The milk is then loaded onto a refrigerated truck.

Step 6 – At the Depot

The plastic & Glass bottles are transported to our distribution depot it is just like a giant fridge. The milk is then stored, ready to go to the shops and our doorstep customers.

Step 7 – Into the shop or Delivered to your doorstep

Our whole sale drives use a refrigerated vehicle to takes the milk from the depot to the local shops. The shopkeeper puts the milk in the fridge ready to be bought.

Our doorstep drivers use a refrigerated vehicle to take the milk from the depot and delivery it right to the customer’s doorstep.

Step 8 – In Customer Fridge or at the doorstep

Customer buy milk from local store and takes it home to drink.

Doorstep customer wakes up in the morning open their door to collect their milk ready to drink.