Dear Customer,

I hope this message finds you well.

As you may be aware, the government recently announced a policy change that will increase Employers’ National Insurance contributions and the National Minimum Wage. These changes will take effect in April 2025 and will impact businesses across the country. We are committed to ensuring that our employees are compensated fairly and at a competitive rate to recognise their ongoing dedication and hard work.

In response to this revised policy, along with rising costs from our suppliers, we will unfortunately need to implement a price increase to our products. Starting Monday, 31st March 2025, our product prices will increase by an average of 3%. We have worked diligently to keep this adjustment as minimal as possible while maintaining the quality and service you have come to expect from us.

Please know that our pricing remains highly competitive in the market, and we greatly appreciate your continued support.

As we celebrate our 125th year in business, we want to extend our sincere thanks for your loyalty and trust in our family-run business.

If you have any questions or concerns, please do not hesitate to get in touch.

Thank you once again.

Warm regards,

Kelvin Kerr